Custom LLM solutions
An agent that answers your WhatsApp around the clock.
It answers questions, takes orders and follows up using your real business data: stock, prices, orders and CRM. When a person is needed, it hands over the conversation with full context.
The problem
Every unanswered message is a sale walking away.
Nobody answers after hours
Customers write at night or on weekends, and by Monday they have bought somewhere else.
The same questions, all day
Order status, prices, stock, opening hours. Your team answers the same thing a hundred times a day.
Bots that frustrate people
Menu bots do not understand what people write and are not connected to your systems, so they solve nothing.
How it works
Connected to your business, not a menu bot.
Discovery
We gather the most common questions, your sales and support processes, and the systems that hold the answers.
Integration
We connect it to the official WhatsApp Business API and to your stock, orders and CRM.
Testing
We test it on real conversations and define what it can answer, in what tone, and when it hands off.
Launch and improve
We monitor conversations, measure results and tune it every month.
What you get
An agent that knows your business.
- Agent on official WhatsApp and on your website and email if you want, with the same answers on every channel.
- Hand-off to people with the full history, so nobody asks the customer the same thing twice.
- Conversation dashboard with metrics on resolved questions, hand-offs and sales started.
- Clear guardrails on what it can say, what data it can look up and what it must never promise.
Works with what you already use
Timeline and price
- Diagnostic1 week
- Implementation4 to 6 weeks
- OperationMonthly fee based on message volume
FAQ
What people usually ask us.
Do I need the WhatsApp Business API?
Yes. It is the official route and the only one that does not put your number at risk. We help you through the setup with Meta.
What if it does not know the answer?
It does not make things up. It hands the conversation to someone on your team with full context.
Can it sell or take orders?
Yes, once it is connected to your stock and order system. We agree together how far it goes on its own and when a person confirms.
How much does it cost per month?
It depends on conversation volume. You get a fixed number in the diagnostic.
Book a diagnostic
Tell us what you want to automate.
We reply within one business day with a few questions and a time to talk. Calls in English or Spanish.
hello@southkeel.com